Your privacy and the privacy of your non-public personal information are important to us. We use safeguards to protect your privacy and confidentiality.
This Policy describes how Evolve Mortgage Services (“Evolve Mortgage Services,” “Evolve,” “we,” “us,” or “our”) and our affiliates manage personal information about you when you interact with us online through our website and any other linked websites to this Policy (collectively, the “Site”).
This Policy applies to visitors to our Site – for example, prospective and current clients, job applicants, vendors, and other visitors – and only to the information we collect through the Site. It does not apply to information we access or process on behalf of our clients while providing contracted services; we address that information separately in Section 13 below.
By using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do NOT use the Site.
- Information We Collect
- Information You Provide Directly
- Contact and identification information, such as your name, company name, email address, and phone number, when you submit a “Contact Us” form, request information.
- Any other information you choose to submit through a “Contact Us” form, RFP/RFI inquiry, or correspondence with our team.
- Information Collected Automatically
- Device and usage data, such as IP address, browser type and version, operating system, referring/exit pages, date and time stamps, and pages viewed.
- Cookies and similar tracking technologies, as described in Section 2 below.
- Approximate location derived from your IP address.
- Cookies and Tracking Technologies
- Strictly necessary cookies — required for the Site to function.
- Analytics/performance cookies — help us understand how visitors interact with the Site
- Functional cookies — remember choices you make to improve your experience.
- How We Use Information
- Operate, maintain, and improve the Site;
- Respond to inquiries and provide requested information about our services;
- Monitor and analyze usage trends and Site performance;
- Protect the security and integrity of the Site and our systems;
- Comply with legal obligations and enforce our agreements and policies; and
- For any other purpose disclosed to you at the time of collection.
- How We Share Information
- Service providers and vendors who perform functions on our behalf (e.g., website hosting, analytics, email delivery), under confidentiality and data protection obligations;
- Professional advisors, such as legal, accounting, or auditing firms, as needed;
- Regulators, law enforcement, or other parties when required by law, subpoena, or legal process, or to protect our rights, property, safety, or that of others; and
- A successor entity in connection with a merger, acquisition, financing, or sale of assets.
- Employees
- Data Retention
- Data Security
- Your Privacy Choices and Rights
- know or access the categories and specific pieces of personal information collected;
- request correction of inaccurate information;
- request deletion of personal information;
- opt out of certain uses or disclosures, including targeted advertising or profiling, where applicable; and
- be free from discrimination for exercising these rights.
- Children’s Privacy
- Third-Party Links
- Do Not Track
- International Visitors
- Scope Limitation — Information Handled Under Client Engagements
- Contact Us
- Changes to This Policy
We may collect the following categories of information through the Site:
The Site uses cookies to operate, remember your preferences, understand how visitors use the Site, and support analytics. Categories of cookies we may use include:
The cookies we use do not collect personally identifiable information, and we do not use them to identify you. If you are not comfortable with this use, you may configure your browser to notify you when cookies are received and to give you the option to refuse cookies. However, refusing cookies may limit your ability to use certain Site features and affect your experience.
We limit use of information to the purposes outlined below.
We do not sell personal information collected through the Site. We may share information collected through the Site with:
Our employees and agents may view information you provide to perform their jobs and serve you. We do not authorize access to non-public personal information about you to those individuals who do not need to know that information to provide products or services to you, or as otherwise provided herein.
We retain information collected through the Site for as long as reasonably necessary to fulfill the purposes described in this Policy, unless law requires or permits a longer retention period. Criteria for determining retention periods include the nature of the information, the purpose for which it was collected, and applicable legal, accounting, or reporting requirements, as outlined in our Data Retention Policy.
We maintain technical, physical, and procedural safeguards designed to protect information collected through the Site from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your state or country of residence, you may have rights regarding the personal information we hold about you, which may include the right to:
These rights, and the process for exercising them, vary by jurisdiction (for example, under state privacy laws such as California’s CCPA/CPRA and comparable laws in other states). To exercise any applicable privacy rights, or if you have questions about this Policy, please contact us using the information in Section 14. We will respond in accordance with applicable law and may need to verify your identity before fulfilling a request.
The Site is intended for business audiences and is not directed at children age 13 and under (or another age defined by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
The Site may contain links to third-party websites or services that we do not own or control. This Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any information. We make no representations concerning the privacy policies of these third-party websites.
Some browsers offer a “Do Not Track” signal. Because there is no common industry standard for recognizing such signals, the Site does not currently respond to them.
The Site is operated in the United States, and we process and store the information we collect in the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in a country that may have different data protection laws than your own.
Evolve Mortgage Services and its affiliates do not originate or service mortgage loans. We provide contracted services related to underwriting, closed-loan audit, and compliance reviews to Industry Participants, including lenders, RMLOs, aggregators, investors, GSEs, HUD, state regulators, etc. In performing these services, we may access or process nonpublic information (NPI) on behalf of, and under contract with, our Clients. That information is NOT collected through this Site, is governed by our contractual and confidentiality obligations to the applicable Client and is subject to applicable financial privacy and data security requirements, including as applicable the Gramm-Leach-Bliley Act (GLBA) Privacy and Safeguards Rules and comparable state laws. Individual consumers with questions about how their personal information is handled should refer to their lender’s own privacy notice, not this Policy.
If you have questions or concerns about this Privacy Policy or our data practices, please use the “Contact Us” form through our website or the information below:
Phone – (888) 892-1843
Email – info@evolvemortgageservices.com
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this Policy shows when we last reviewed it. We encourage you to review this Policy periodically. We will communicate material changes as required by applicable law.
Last Updated: 9/18/2026